General
Day-to-day help for volunteering, opportunities, scheduling, partnerships, fundraising, and how Be Collective works.
Volunteering
- Am I covered by insurance?
- Can I add previous volunteering to my social record?
- Can young people (under 13s) volunteer through Be Collective?
- How can I find volunteering opportunities?
- How can I see my upcoming shifts?
- How can I view my upcoming opportunity details and shifts
- How do I add a child (under 13) to a family group?
- How do I add a child (under 13) to Be Collective?
- How do I add a guardian to my family group?
- How do I add a Working With Children check?
- How do I add qualifications to my profile?
- How do I add skills and experience to my profile?
- How do I apply as a team?
- How do I apply to an opportunity with a team link?
- How do I apply to an opportunity?
- How do I export my Social CV?
- How do I find and join a group to volunteer with?
- How do I find opportunities that I can do from home (or anywhere)?
- How do I find the contact information for a volunteering opportunity?
- How do I leave a family group?
- How do I leave a group?
- How do I leave an opportunity?
- How do I redeem social credits I've earned through volunteering?
- How do I start a family group?
- How do I sync my volunteer schedule with my personal calendar?
- How do I transfer a family group to another parent/guardian?
- How do I update my emergency contact details?
- How do I vet and approve volunteer applications made by my child (under 13)?
- How to Manage Time Zones for Your Volunteering Schedule
- I'm a young volunteer (under 13) – how can I use Be Collective?
- I'm a young volunteer (under 13) – how do I apply to an opportunity?
- I've been invited to join Be Collective – what do I do next?
- I've lost my invitation to join Be Collective – what do I do?
- What is a Family Group?
- What is the Social Record?
- Why do I need to provide my gender when I join a group?
- Why was my opportunity cancelled?
- Will I receive feedback or a reference after volunteering?
- Youth Accessible Opportunities
About Be Collective
Opportunities
- Coordinator Role
- Create an opportunity: Step 1 – Details
- Create an opportunity: Step 2 – Scheduling
- Create an opportunity: Step 3 – Application
- Create an opportunity: Step 4 – Volunteer Brief
- Create an opportunity: Step 5 – Share
- Events explained
- Exporting opportunity application data
- Expression of Interest
- How can I customise my opportunity application form?
- How do I add a private opportunity?
- How do I apply Social Credits and Rewards to opportunities?
- How do I assign volunteers to shifts?
- How do I automatically accept opportunity applications?
- How do I create an opportunity?
- How do I delete an opportunity?
- How do I duplicate an opportunity?
- How do I edit an opportunity?
- How do I enable team applications on an opportunity?
- How do I end an opportunity?
- How do I find out which groups have endorsed my group's opportunities?
- How do I invite a volunteer to an opportunity?
- How do I open, close or pause an opportunity to applications?
- How do I post an opportunity to another organisation's opportunity feed?
- How do I request an endorsement from another group for an opportunity?
- How do I review and approve team applications?
- How do I review volunteer applications?
- How do I save a custom application form?
- How do I share an opportunity through social media or by email?
- How do I share an opportunity with my group members?
- How do I withdraw an invitation to an opportunity I've sent to a volunteer?
- How to assign a Coordinator role
- Leave Opportunity Restriction
- Manage your coordinated opportunities
- Volunteer role description: 'Opportunity suitable for.'
- What is team volunteering?
- How do I request volunteer feedback for an opportunity?
- How do I create and send a custom form for an opportunity?
- Which questions go on the application form, a custom form, or feedback?
Schedule & rostering
- How do I add new shifts to an existing opportunity?
- How do I approve timesheets?
- How do I assign volunteers to flexible schedules?
- How do I cancel an event?
- How do I create an event?
- How do I create recurring shifts?
- How do I delete a shift?
- How do I edit flexible schedules?
- How do I edit shifts?
- How do I export or print a volunteer roster?
- How do I find out which shifts are vacant and need to be filled?
- How do I record volunteer hours in the past?
- How do I remove a volunteer from a flexible schedule?
- How do I remove a volunteer from a shift?
- How do I replace a volunteer with another volunteer on a shift?
- Scheduling and rostering
Partnerships & endorsements
- Endorsements explained
- How can Be Collective be used to support Social Prescribing?
- How can I use Be Collective to measure the social impact of volunteering?
- How do I accept a partnership request from a Volunteer-Involving Organisation (VIO)?
- How do I accept a partnership request?
- How do I connect with Volunteer-Involving Organisations (VIOs)?
- How do I endorse an opportunity?
- How do I partner with a Volunteer-Involving Organisation (VIO)?
- How do I partner with another organisation?
- How do I search my group's partners?
- How do I share volunteer opportunities with our staff?
- Partnerships explained
- What is the difference between Endorsements and Partnerships?
Fundraise & donations
- Can I use Be Collective to manage donations?
- How are donation payments processed?
- How do I activate donations?
- How do I collect donations through an event?
- How do I fundraise for a Be Collective group as a group manager?
- How do I fundraise for a Be Collective group as an individual?
- How do I make a donation through Be Collective?
- How do I manage a fundraiser as a group manager?
- How do I manage a fundraiser as an individual?
- How do I manage my group's donation payment settings?
- How do I manage my group's donations?
- How do I manage my group's donations?
- How do I review donations I've made through Be Collective?
- How do I update the 'thank you' message sent to people who donate to my group?
- Why am I unable to receive donations?